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Travel & Tourism Website

A travel and tourism website that helps visitors explore trips and connect with a travel business.

Travel & Tourism Website
01 / The challenge

Project overview.

The Travel & Tourism Website focuses on presenting travel offerings in a way that visitors can understand and compare. Destinations, trip descriptions and contact opportunities form the starting point for a useful travel enquiry. Its customer journey moves from discovery to a conversation about a trip. The project is presented around clear travel information and a practical path for a prospective traveller to discuss their requirements with the business.

Help visitors move from discovering a trip to making an informed travel enquiry.
Intended users

Who it’s for

Travel agencies, tour operators and prospective travellers.

Project focus

Scope outline

Travel discovery

A way to introduce destinations and travel offerings.

Trip information

The descriptive information a traveller needs when considering a tour.

Customer enquiries

A clear connection between travel interest and a business conversation.

Travel content

The information a travel business shares about its services and offerings.

Typical journey

Workflow outline

1

Discover an offering

Explore the travel business and available trip information.

2

Read the trip details

Understand the destination and proposed experience.

3

Discuss requirements

Share preferences and questions with the travel business.

4

Plan the next step

Use the enquiry conversation to move towards a trip arrangement.

Next project

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